Terms & Conditions
Welcome
By using lelabofragrances.com (the "Site"), you agree to these Terms of Website Use, our Privacy Policy, and Terms & Conditions of Sale. If you do not agree, do not use the Site.
Eligibility
You must be 16 or older to provide personal information or register on the Site. The Site is not for children under 16.
Changes
We may update the Site or these Terms at any time. Changes take effect when posted. Continuing to use the Site means you accept the updated Terms.
Intellectual Property
All content on the Site (text, images, logos, design, software, etc.) is owned by Le Labo Holdings LLC or its affiliates. You may use content for personal, non-commercial purposes only. No copying, selling, or unauthorized use is allowed.
Copyright & DMCA
If you believe your work is used without permission, contact our DMCA agent at:
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Email: copyright@estee.com
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Mail: Copyright Agent, The Estée Lauder Companies Inc., 767 Fifth Ave, New York, NY 10153, USA
Limited License
You are granted a non-transferable, non-exclusive license to access the Site for personal use only. You may link to the home page for personal use but may not misrepresent your affiliation or copy content.
Your Responsibilities
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Provide accurate, up-to-date information.
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Keep your account credentials secure.
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Do not post illegal, harmful, or infringing content.
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Do not use the Site to spam, hack, or interfere with our systems.
User Content
Any content you post on the Site is your responsibility. By submitting it, you grant us a worldwide, royalty-free license to use it. We may remove content that violates these Terms.
Third-Party Links
We are not responsible for content on external sites linked from the Site. Use them at your own risk.
Special Features & Events
Contests, sweepstakes, or loyalty programs may have separate terms. Participation means you accept those rules.
Limitation of Liability
The Site and its content are provided "as is." We are not liable for:
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Interruptions, errors, or virus infections.
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Indirect, incidental, or consequential damages.
Maximum liability is $100 USD.
Indemnification
You agree to defend and hold us harmless for any claims arising from your use of the Site, your content, or violations of these Terms.
Disputes & Arbitration
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Outside EU/UK: New York law applies. Disputes are resolved via binding arbitration in New York. Class actions are waived.
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EU/UK: Local laws and courts apply. EU residents can use the EU Online Dispute Resolution Platform or local ADR entities listed on our Site.
Electronic Notices
By using the Site, you consent to receive notices electronically via email or on the Site.
General
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No agency or partnership is created by using the Site.
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If any part of these Terms is invalid, the rest remain effective.
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New York law governs these Terms, except for orders and purchases (covered under our Terms of Sale).
Contact Us
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Customer Service: concierge@lelabofragrances.com
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Website Host: Acadaca LLC, 636 Broadway, 3rd Floor, New York, NY 10012